Terms And Policies

1.1 “Blackbook” means Blackbook (Pty) Ltd.

1.2 “Platform” means the Blackbook website, applications, and related services.

1.3 “Client” means any user engaging a Creative for services.

1.4 “Creative” means any user offering creative services through the Platform.

1.5 “Job” means a booking or engagement for creative services facilitated via the Platform.

2.1 Blackbook operates an online marketplace that facilitates introductions and transactions between Clients and Creatives.

2.2 Blackbook is not a party to any Job agreement concluded between a Client and a Creative, unless expressly stated in writing.

2.3 Creatives act as independent contractors, not employees, agents, or partners of Blackbook.

3.1 Users must be at least 18 years old and legally capable of contracting.

3.2 Users warrant that all information provided is accurate and up to date.

3.3 Users are responsible for maintaining the confidentiality of login credentials.

4.1 Users may use the Platform only for lawful purposes.

4.2 Users may not circumvent the Platform to avoid fees.

4.3 Blackbook may monitor usage to ensure compliance.

5.1 Users retain ownership of content they upload.

5.2 Users grant Blackbook a non-exclusive, royalty-free licence to use such content for platform operation and marketing.

5.3 Users warrant they have rights to all uploaded content.

6.1 Blackbook may suspend or terminate access for breach of these Terms.

6.2 Termination does not affect completed Jobs or accrued rights.

7.1 Blackbook is not liable for acts or omissions of Clients or Creatives.

7.2 To the maximum extent permitted by law, Blackbook’s liability is limited to platform fees paid in the preceding six months.

8.1 Users indemnify Blackbook against claims arising from their use of the Platform or breach of these Terms.

9.1 These Terms are governed by the laws of the Republic of South Africa.

9.2 South African courts have exclusive jurisdiction.

1.1 Blackbook is the responsible party under POPIA.

1.2 Contact: support@blkbk.co.za

2.1 Identity, contact, business, payment, usage, and uploaded content data.

3.1 Platform operation, payments, verification, compliance, and improvement.

4.1 Processing is based on consent, contract, legal obligation, and legitimate interest.

5.1 Information may be shared with processors under confidentiality obligations.

5.2 Blackbook does not sell personal information.

6.1 Reasonable technical and organisational safeguards are implemented.

7.1 Data is retained only as long as necessary for lawful purposes.

8.1 Users may access, correct, delete, or object to processing.

9.1 Transfers occur only with adequate protection.

10.1 Complaints may be lodged with Blackbook or the Information Regulator.

1.1 Blackbook acts as a payment facilitator and escrow agent.

1.2 Blackbook does not supply creative services.

2.1 Clients authorise Blackbook to collect payments on behalf of Creatives.

2.2 Payments may be held in escrow and released per Job conditions.

3.1 Blackbook charges a service fee for use of the Platform.

3.2 Fees are disclosed prior to booking confirmation.

3.3 Blackbook will issue a tax invoice for its service fees where applicable.

4.1 Creatives remain responsible for their own tax and VAT obligations.

4.2 Blackbook does not assume VAT liability for Creative services.

5.1 Payouts occur once Job conditions are met and no disputes exist.

5.2 Standard payout period: within [X] business days.

6.1 Refunds are governed by the Cancellation Policy and Job terms.

6.2 Chargebacks may result in suspension or recovery of funds.

7.1 Blackbook may delay payouts for compliance, fraud prevention, or legal reasons.

1.1 This Policy applies to all Jobs booked through the Platform.

1.2 Creative-specific cancellation terms override this Policy where expressly agreed.

2.1 Clients may cancel subject to timing and work performed.

2.2 Deposits are non-refundable once work has commenced, unless otherwise agreed.

3.1 Creatives may not cancel confirmed Jobs without valid reason.

3.2 Unjustified cancellation may result in penalties or removal from the Platform.

4.1 Blackbook may cancel Jobs to prevent fraud, comply with law, or protect platform integrity.

5.1 Neither party is liable for failure caused by events beyond reasonable control.

6.1 Cancellations affect payments in accordance with this Policy and the Payment Terms.

1.1 This Policy governs acceptable behaviour on the Platform.

2.1 Users may not:

• Circumvent platform fees
• Harass or abuse others
• Misrepresent identity or services
• Upload unlawful or infringing content
• Manipulate reviews or ratings

3.1 Blackbook may suspend or terminate access for violations.

4.1 Users may report violations to support@blkbk.co.za