Support
Account access, jobs, payments, deliverables, and platform issues.
Address
2 Escombe Road
Vredehoek
Cape Town
8001
Response target: 1–2 business days.
Contact
For support, billing questions, or general enquiries, email us and we’ll get back to you.
Account access, jobs, payments, deliverables, and platform issues.
Address
Response target: 1–2 business days.
Data access requests, corrections, deletions, or POPIA-related questions.
Please include the email address on your Blackbook account.
For production companies, agencies, and in-house teams that need custom terms, workflow support, or higher booking volume.
Tell us about your team, expected booking volume, and workflow requirements.